Client Success: How Jump’s Programmes Drive Impact and Engagement

How Jump Delivers Client Success in Sustainability

At Jump, we’re committed to making sustainability engagement impactful, measurable, and enjoyable. Our recent Client Success Survey revealed that organisations using our programmes see real benefits—from increased engagement to meaningful carbon reductions. With an overall client satisfaction score of 4.5 out of 5, it’s clear that our approach is resonating and driving client success.

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Enhancing Client Success: What Matters Most to Our Clients

Our clients let us know what was most important to them when it came to their programme. They ranked their priorities from most important to least important, giving us more insights into how to best serve them. Our

1. Reducing Carbon Footprints and Reaching Net Zero Targets

Achieving net zero emissions is a priority for many businesses aiming to mitigate climate change and meet regulatory requirements.

2. Communicate Sustainability Initiatives and Boost Engagement

Effectively sharing sustainability efforts can lead to increased employee engagement and public trust.

3. Increase Climate Literacy and Awareness

Educating employees about climate issues fosters a culture of sustainability within the organization.

4. Gathering Data for Reporting Impact

Implementing robust data management systems enables companies to track progress, identify areas for improvement, and demonstrate transparency to stakeholders.

5. Increasing Leadership Buy-in for Sustainability Strategy and Vision

Securing commitment from leadership is crucial for the success of sustainability strategies.

6. Saving Money

Implementing energy-efficient practices and reducing waste can lead to significant cost savings.

7. Gathering Ideas from Staff to Help Deliver the Sustainability Strategy

Encouraging staff to contribute ideas ensures that the sustainability strategy benefits from diverse perspectives, leading to more effective and comprehensive solutions.

8. Increase Staff Retention Through New Benefits and Rewards

Aligning company values with employee expectations through sustainability initiatives can enhance job satisfaction and retention.

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Key Themes: What Sustainability Areas Matter Most?

In order to create the most effective engagement programmes, we align our platform with the themes our clients care about most. The client success survey identified five priority sustainability topics:

1. Energy Saving
2. Active Travel
3. Waste and Recycling
4. Nature and Biodiversity
5. Climate Literacy and Awareness

We’re tailoring our challenges and engagement strategies around these themes, so that we can ensure that organisations can drive real change in areas that matter most to their sustainability goals.

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Why Client Success Matters to Jump

Sustainability engagement is first and foremost about creating new habits that deliver real impact. The results of our Client Success Survey reinforce that Jump’s approach is making a difference. With high satisfaction scores and valuable client feedback, we’re committed to continuously enhancing our platform to support sustainability leaders in businesses, universities, and councils.

Want to see how Jump can help your organisation achieve sustainability success? Request a demo today and start making a measurable impact.