Engagement Survey Results: Our Members Have Spoken

97% of Engagement Survey Respondents showed positive behaviour change

Our 2024 Engagement Survey highlights how Jump’s bespoke programmes empower individuals and organisations to make sustainability a part of everyday life. With 97% of respondents reporting positive behavioural changes, the survey offers actionable insights from businesses, local councils, and community groups striving for impactful engagement.

This post unpacks the survey’s key findings, showcases the features members find most valuable, and explores how Jump’s solutions inspire meaningful, measurable environmental impact.

How our Engagement Survey Shows our Sustainable Impact

Turning Sustainability into a Habit

A staggering 97% of engagement survey participants said Jump’s programmes helped them adopt sustainable behaviours in their daily or weekly routines. Respondents told us that the reason they changed their behaviour was because of the following:

  • Regular Reminders: Notifications that encourage consistent action.
  • Impact Tracking: Tools that show tangible results, reinforcing the value of small, consistent efforts.
  • Actionable Steps: Activities that are simple to implement but meaningful in impact​.

For organisations aiming to align with national sustainability goals, such as the UK Government’s Net Zero Strategy, habit-forming programmes like Jump’s can play a critical role.

“It’s a great weekly reminder to track what sustainable activities I’m doing and see what others in my team are achieving.” Manchester University NHS Foundation Trust

Features Members Value the Most According to our Engagement Survey

Three features stood out in the engagement survey as driving the highest engagement:

  1. Activities: Members appreciate engaging and accessible sustainability actions.
  2. Impact Tracking: Seeing measurable outcomes keeps members motivated.
  3. Rewards: Incentives like vouchers and charity donations encourage participation​.

The Role of Impact, Motivation, and Education

Why Impact Tracking Matters

Members frequently highlighted how seeing their results increased their motivation. One respondent shared:

“The weekly reflection helps me see the meaningful impact I can have and keeps me motivated to do more.” Durham University

Aligning personal impact with global initiatives, such as the United Nations Sustainable Development Goals (SDGs), strengthens engagement and inspires members to make meaningful changes.

The Power of Motivation and Rewards

From gift vouchers to charitable giving, rewards were cited as key to maintaining enthusiasm in our engagement survey. They also foster a sense of community, as members feel their collective actions are making a difference.

The Value of Education

Educational features, such as newsletters and sustainability tips, help members make informed choices. Many respondents requested more in-depth resources, including videos, webinars, and localised guides​.

“Which features of the programme are most valuable to you?”

Engagement Survey Results Graph, showing percentage of respondents answers to "Which features of the programme are most valuable to you?"

Improvements from our Engagement Survey: What Members Want

Engagement survey respondents shared ideas for enhancing Jump’s programmes, including:

  • Tailored Features: Local recycling guides, personalised sustainability goals, and habit trackers.
  • Community Engagement: Forums, webinars, and expert-led discussions to strengthen connections.
  • Gamification: Adding competitions or challenges to boost participation.
  • Expanded Resources: Workshops, downloadable guides, and educational videos​.

“I love seeing what others are doing – it inspires me to try new ideas and stay engaged.” Edinburgh University

Real-Life Impact: Stories from Members

Jump’s programmes go beyond individual actions to create a community of changemakers. Members love sharing ideas, celebrating milestones, and feeling part of something bigger.

“I feel happy that people in my workplace are interested in making a difference” County Durham and Darlington NHS Foundation Trust

Conclusions from our Engagement Survey

The 2024 Engagement Survey shows that impactful engagement starts with actionable activities, clear impact tracking, and meaningful rewards. By listening to member feedback, Jump continues to refine its bespoke sustainability programmes, empowering organisations to achieve lasting environmental change.

Are you ready to make sustainability central to your organisation’s success? Request a demo to explore Jump’s tailored solutions.

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